115 lines
5.4 KiB
JavaScript
115 lines
5.4 KiB
JavaScript
const express = require('express');
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const { query, getRow } = require('../db');
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const { authenticate } = require('../middleware/auth');
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const router = express.Router();
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const { getConfig } = require('../db');
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function getExternalKey() {
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try { return getConfig()?.external_api_key || process.env.EXTERNAL_API_KEY || ''; } catch { return process.env.EXTERNAL_API_KEY || ''; }
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}
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function externalAuth(req, res, next) {
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const required = getExternalKey();
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if (!required) return next();
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if (req.headers['x-external-key'] === required) return next();
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return res.status(401).json({ error: '未授权' });
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}
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router.use(externalAuth);
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router.post('/tickets', async (req, res) => {
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const { type, title, reporter_game_name, reporter_game_uid,
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target_game_name, target_game_uid, reason, description } = req.body;
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if (!type || !['report','suggestion','appeal'].includes(type)) return res.status(400).json({ error: '类型不正确' });
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if (!title) return res.status(400).json({ error: '标题不能为空' });
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if (!reporter_game_name || !reporter_game_uid) return res.status(400).json({ error: '请填写游戏名称和UID' });
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if (type === 'report') {
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if (!reason) return res.status(400).json({ error: '请填写举报原因' });
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}
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if (type === 'suggestion' && !description) return res.status(400).json({ error: '建议内容不能为空' });
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if (type === 'appeal') {
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if (!reason) return res.status(400).json({ error: '请填写申诉理由' });
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if (!description) return res.status(400).json({ error: '请填写详细申诉内容' });
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}
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const countRow = await getRow("SELECT COUNT(*) as c FROM tickets WHERE (reporter_game_name = ? OR reporter_game_uid = ?) AND status IN ('pending','processing','awaiting_info','appealing')", [reporter_game_name, reporter_game_uid]);
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if (countRow.c >= 5) return res.status(400).json({ error: '待处理工单已达上限' });
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const trackingToken = require('uuid').v4();
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const [r] = await query(`INSERT INTO tickets(type,title,reporter_game_name,reporter_game_uid,
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target_game_name,target_game_uid,reason,description,tracking_token) VALUES (?,?,?,?,?,?,?,?,?)`,
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[type, title, reporter_game_name, reporter_game_uid,
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(type==='report')?(target_game_name||''):null,
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(type==='report')?(target_game_uid||''):null,
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(type==='report'||type==='appeal')?reason:null,
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(type==='suggestion'||type==='appeal')?description:'',
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trackingToken]);
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await query("INSERT INTO responses(ticket_id, content, is_staff) VALUES (?,?,0)", [r.insertId, `游戏内${type==='report'?'举报':type==='appeal'?'申诉':'建议'}\n提交人: ${reporter_game_name} (UID: ${reporter_game_uid})\n${reason||description||''}`]);
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res.status(201).json({ id: r.insertId, tracking_token: trackingToken });
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});
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router.get('/tickets', async (req, res) => {
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const { type, status, page, limit } = req.query;
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let q = `SELECT t.id, t.type, t.title, t.status, t.priority,
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t.reporter_game_name, t.reporter_game_uid,
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t.target_game_name, t.target_game_uid,
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t.reason, t.description, t.assigned_to, t.claim_note,
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t.created_at, t.updated_at
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FROM tickets t WHERE 1=1`;
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const p = [];
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if (type) { q += ' AND t.type = ?'; p.push(type); }
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if (status) { q += ' AND t.status = ?'; p.push(status); }
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const pg = parseInt(page) || 1;
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const lm = Math.min(parseInt(limit) || 50, 200);
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q += ` ORDER BY t.updated_at DESC LIMIT ${(pg-1)*lm}, ${lm}`;
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res.json(await query(q, p));
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});
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router.get('/tickets/:id', async (req, res) => {
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const t = await getRow(`SELECT id, type, title, status, priority,
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reporter_game_name, reporter_game_uid, target_game_name, target_game_uid,
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reason, description, assigned_to, claim_note,
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created_at, updated_at FROM tickets WHERE id = ?`, [req.params.id]);
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if (!t) return res.status(404).json({ error: '工单不存在' });
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t.responses = await query('SELECT content, is_staff, created_at FROM responses WHERE ticket_id = ? ORDER BY created_at ASC', [req.params.id]);
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t.attachments = await query('SELECT id, original_name, mime_type, size FROM attachments WHERE ticket_id = ?', [req.params.id]);
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res.json(t);
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});
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router.get('/reported-players', async (req, res) => {
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const rows = await query(`SELECT target_game_name, target_game_uid,
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COUNT(*) as total, SUM(CASE WHEN status IN ('pending','processing','awaiting_info','appealing') THEN 1 ELSE 0 END) as active,
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SUM(CASE WHEN status='resolved' THEN 1 ELSE 0 END) as resolved,
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MAX(created_at) as last_report
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FROM tickets WHERE type='report' AND target_game_name IS NOT NULL AND target_game_name != ''
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GROUP BY target_game_name, target_game_uid ORDER BY total DESC LIMIT 500`);
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res.json(rows);
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});
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router.get('/stats', async (req, res) => {
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const [[{c:total}], byType, byStatus] = await Promise.all([
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query('SELECT COUNT(*) as c FROM tickets'),
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query('SELECT type, COUNT(*) as c FROM tickets GROUP BY type'),
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query('SELECT status, COUNT(*) as c FROM tickets GROUP BY status'),
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]);
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res.json({ total, byType, byStatus });
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});
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router.get('/users', async (req, res) => {
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res.json(await query('SELECT id, username, email, game_name, game_uid, role, active, created_at FROM users ORDER BY id'));
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});
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router.get('/user/:id', async (req, res) => {
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const u = await getRow('SELECT id, username, email, game_name, game_uid, role, active, created_at FROM users WHERE id = ?', [req.params.id]);
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if (!u) return res.status(404).json({ error: '用户不存在' });
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res.json(u);
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});
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module.exports = router;
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